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SHIPPING POLICY

1. Order Processing Times
Orders are processed within 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping
We ship to addresses within Malaysia. The estimated delivery time for domestic shipping is 3 to 5 business days.

3. International Shipping
We offer international shipping to the following countries: [List of countries]. The estimated delivery time for international shipping is 3 to 5 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

4. Potential Service Interruptions
Shipping times may be delayed due to circumstances beyond our control, such as natural disasters, weather conditions, or carrier delays. We will notify you of any significant delays and work to resolve any issues as quickly as possible.

5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier's website.

6. Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact us at [contact information] within 5 days of the estimated delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

7. Changes to This Shipping Policy
We may update our Shipping Policy from time to time to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

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